Retinol Fix Medical Grade Skincare

Directions for Usage: For optimal usage of Retinol Rx, apply it to clean, dry skin in the evening. Start by using it every other night, gradually increasing to nightly use as your skin tolerates the retinol. A small amount goes a long way - simply dispense a pea-sized amount onto your fingertips, then gently smooth the serum over your face, avoiding the eye area. Follow up with a moisturizer to lock in hydration. As with all retinol products, be sure to use a broad-spectrum sunscreen during the day, as retinol can make your skin more sensitive to the sun. Please discontinue use and consult a dermatologist if irritation occurs.

Full Ingredient List: Purified Water, Propanediol, Glyceryl Oleate Citrate, Glycerin, Caprylic/Capric Triglyceride,C13-15 Alkane, Squalane, Sodium Stearoy Lactylate, Niacinamide, Retinol, Camellia Sinensis (Green Tea) Leaf Culture Conditioned Media, Sodium Hyaluronate, Tocophery Acetate, Sorbitan Oleate Decylglucoside Crosspolymer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Ally Methacrylate Crosspolymer, Sclerotium Gum, Phenylelethyl Resorcinol, Polyglutamic Acid, Cetyl Alcohol, Polysorbate 20, Copper Tripeptide-1, Hydroxymethoxyphenyl Decanone, Thioctic Acid, Jania Rubens Extract, Disodium EDTA,Phenoxyethanol, Ethylhexylglycerin

• Eligibility for Return: Products purchased from KQ Beauty may be returned for a refund within 30 days of the purchase date. Returned products must be unused, unopened, and in their original packaging.

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• How to Initiate a Return: To initiate a return, please email us at support@kqbeauty.com with your order number and reason for return. We will provide you with instructions on how to return the item.

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• Refunds: Once we receive your returned product, it will be inspected by our team. If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

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• Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Order Processing: Orders are processed within 1-2 business days. Once your order is processed, you will receive an email notification with the shipping details.

• Shipping Methods and Costs: We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the weight of the order and destination. Free standard shipping is available for orders over a certain amount (to be determined by KQ Beauty).

• Delivery Time: Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Please note that these are estimated delivery times and actual delivery times may vary.

• International Shipping: We ship internationally to select countries. International orders may be subject to customs fees or duties. These fees are not included in your order total and are the responsibility of the customer.​

• Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to check the status of your shipment.

• Lost or Damaged Packages: If your package is lost in transit or arrives damaged, please contact us immediately at support@kqbeauty.com. However, we are not responsible for packages once they have been delivered to the specified address.​

• Changes to the Shipping Policy: We may update this shipping policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.